Had an oil change. I arrived an hr early thinking it was at 8 not 9, they got me in early anyway. I asked and scheduled for a full synthetic oil change and got a synthetic blend change, which is all I was charged for. I would have liked to recieved the full synthetic but it's not a major complaint. It's a clean shop amd waiting room with friendly, helpful people. I would have given them 5 stars if I had received what I askes for.
Kerry, Thank you for taking the time to provide feedback. I'm sorry for our mistake on your last oil change. Although we don't like to make mistakes, we appreciate when people let us know about them so we can improve. I also appreciate your sharing the positive feedback about our staff and facility. We hope to see you again!
- Modern Auto Service